As a Landlord you want to be confident that your letting agent has your best interests at heart. With our proven track record (90% of our business is from recommendations) - we know the importance of getting your rental income to you promptly and with detailed financial statements.
Below are some frequent questions asked by Landlords, plus some useful information on managing your property portfolio successfully ...click on the Question to reveal the answer...
Please note that even if you currently have a Letting Agent that manages your properties and deposits you are still responsible (and open to any legal action) for ensuring that deposits are protected appropriately according to the current law. Zed Lettings are a member of the Deposit Protection Scheme, and as such, we will ensure that all your legal obligations are undertaken with regard to lodging and protecting the Tenant's Deposit on time and to the current law in force. If you have taken out a Full Property Management Service with us, then we will ensure that detailed "check in" and "check out" inventories have been completed (and agreed/signed off by Tenant (Landlord if requested) and Zed Lettings) so that any disputes that may arise at the end of the tenancy will be referred to the DPS dispute resolution service with clear documentary evidence. However, Zed Lettings undertake to visit the Tenant's property on a regular basis throughout their tenancy (to a frequency agreed with yourselves, and any outcomes notified to yourselves) to ensure, wherever possible, that this should not happen!
The maximum account, in most circumstances, that you are legally allowed to request from tenants is 5 x the rental income.
Yes of course: The deposit is held by the Landlord against 'Damage and Breach of the Tenancy Agreement'. Non payment of rent and/or utility bills constitutes a Breach of the Tenancy Agreement.
However, the Tenant can dispute ANY claim made by the Landlord against the Deposit via DPS' dispute resolution service and Zed Lettings will ensure that we forward the required evidence to substantiate these claims.
We offer a full empty property inspection service, that ensures you remain covered. Contact us now for more information and a monthly cost.
Zed Lettings can manage all such problems as this for you with our full property management service - contact us now for an informal chat on how we can help.
We thoroughly vet all tenants to ensure only problem-free tenants for your properties, but if the worst happens and a tenant does start to cause problems then we will deal with all this for you, advising on your rights as a landlord and ensuring all processes and procedures are carefully - and most importantly, legally - followed and documented to help resolve the situation as quickly as possible - minimising potential loss of rental.
Bear in mind that should you choose to provide a property as "furnished" for example, and damage is incurred to a settee which exceeds the amount of bond you can legally take, then you would have to take your tenant to court for any damage/rent arrears above and beyond this deposit amount - damages to furnished property can quickly mount up!